I just had the worst experience ever with a company called Discount Natural Foods or Vitaglo as I bought from them online. I was a first time customer and it will be my last time! I bought vitamins and liquid soap and it came ontime but one of the vitamins was a YEAR past the expiration date. I called and was treated rude they said they would send another one. Well I waited them called back and asked if I could speak to the manager. The man said no and hung up on me! I called back and asked if there was anybody else I could talk to he said no so I started to tell him about the vitamins and he gets all rude, obnoxious, hateful and plain just crazy on me for no reason. Hello I'm the customer and this is how they treat customers! So he hangs up on me again. So I call again we yell cause I'm livid by this point people. Anyway what I did was call the BBB and what people need to do and I mean everyone of us that has had expired products and completely terrible customer service is to go to www.BBB.org click on USA site if your from the US of course and get to file a complaint and please file a complaint on this company. I have ordered on line for years at many places and have not had this type of completely abusive treatment before and I will not take it from this ***. This man does not deserve to have a business. If enough of us file a complaint with the BBB he won't have a business much longer either. There is power when people work together. Please if you have had a problem with Vitaglow online name (Discount Natural Foods store in Syracuse,NY)lets join together and fight this man. Go to the www.BBB.org and file a complaint. Also if you paid by credit card call your credit card company and they can help you get your money back. I just did this and my credit card company is crediting my accont and they are going after Vitaglow to get their money back from him. If he has enough complaints to the BBB he can get in a lot of trouble. Also he doesn't want to mess with credit card companies continually coming after him. The credit card companies are bigger and have more money and won't take his ***. The BBB is bigger than this guys company. We can if we work together put this ***hole out of business. Please help to do this this man is selling expired products that can kill people, make them very ill or least of not work for your health. Also he is just a terrible human being and needs to be held accountable for what he is doing.
Thank you my name is Julie and lets work together to make sure this man either shapes up his business or is run out of a business.
Monetary Loss: $60.