Calling nonstop, especially on business days (mondays seem to work best), off of a skype account, is pretty much the only way to guarantee a refund from this unstable thief "Michael Shwartz". Aside from contacting the attorney general's office, police, or directly to your credit card company.
Routinely charged for products not in stock and never sends products. Contacting will either get you verbal abuse, hung up on or downright ignored.
This man should be put out of business, jailed. Yes his prices are fair but not worth being treated as if it is a privilege to receive the products I've been charged for.
Monetary Loss: $1000.