Not resolved

I ordered Perfect Food Raw, a greens supplement, and was sent the wrong product (a protein powder). They emailed me a UPS label to return it and said they would mail the correct product right away.

Three weeks later, I had received nothing, so I called to request a refund. The man was EXTREMELY RUDE on the phone and literally YELLED at me: "STOP YELLING AT ME!" It was a strange thing to yell since I was at work in a quiet area and was not even slightly raising my voice. In any case, he subsequently HUNG UP ON ME. Yes, hung up on a customer requesting a refund for a product not received.

I swear I was not yelling, being rude, profane, or otherwise complaining AT ALL. I think he has an emotional problem.

Monetary Loss: $58.

Company wrote 0 private or public responses to the review from Nov 29, 2012.
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