I placed a 60.00 order online May 21,2011. The website says you should receive your order in 10 business days.
They charged my credit card on the May 24. Twelve days later I called to ask about my order and the man was rude and abrupt on the phone. I hung up to call back and he was rude and abrupt again, when I asked to speak to a manager he said he was the owner. He told me he would not talk to me and for me to email them.
Then he said I was rude and he would talk to me if I apologized. Finally I apologized so I could find out about my order and he said it shipped priority on Friday and I should have it by Wednesday. We'll see. I hope they don't send me anything out of date.
I ordered protein powder that goes rancid if it's old.
I agree about the BBB. They are putting false advertising on their website about shipping.
Monetary Loss: $61.