Seriously, I have been ordering product from Vitaglo for months now since the prices were SO good, but I recently had a terrible experience that deserves remarks. I called in regards to a delay in shipment and got some guy who asked me to "hold please" in no nice tone of voice, and then never came back!
I called again and came to find out my ordered product was on back order. Did the website tell me that? NO! I had to call to find that out!
Then he proceeds to tell me he would ship out what was "in stock"....fine. He told me it would be delivered in a few days and then....wait for it.....NO SHIPMENT! I called AGAIN to see what the h** was taking so long!! The guy HANGS UP ON ME!
SO I call back again. I ask to speak to a manager "there is no manager here" he tells me....delay in silence. So I proceed to tell him that I have a question in regards to shipment and he HANGS UP!!! RUDE A**!!
I call back again and say "yeah..you just hung up on me" and he says "well you asked if we have a manager and I said no! What do you want!?". Shocked I proceed to say "Look are you a legitimate company or what?!" and then I say "how many people do you have in your office??" He says to me..."how many people do you have in your house?!" and then hangs up again!!! Can you believe this guy?!
I have been giving them money for months and this is what I get for "customer service?!" "EFF YOU" big New York A** H***!!
I will NEVER send my money their way again! I advise others to do the same!!