My check for $341.80 for order 844236 was mailed Oct 14, 2014 to Vitaglo/Discount Natural Foods. When I did not receive my order in the usual time, I e-mailed Vitaglo on Oct 29 asking if they received my order and check.
After a second e-mail Oct 31 (this company does not do e-mails) I was favored with a one word answer; after all, I would shortly discover that my checking account had been debited $341.80 on Oct 20, 2014. I waited patiently for 4 months, after which I decided that no pre-paid customer should be kept waiting for 4 months without any explanation whatsoever. On March 2, 2015 I e-mailed Vitaglo cancelling my order and asking them to return my $341.80. It is now 9 months and counting; in all this time I have not heard a single peep out of these people.
Needless to say, my $341.80 has not been returned. The word is THEFT -- unconscionable, egregious THEFT.
Reason of review: sent money, received nothing.
Monetary Loss: $342.
Preferred solution: Full refund.
I didn't like: Never shipped product.