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RUDE costumer service | VitaGlo review

1.2
Details
I placed my order on 9/16/2019. I should receive it within 7-10 business days. But, did not Receive anything over 10 business days. Called and emailed them to find out the status of my order to no avail. It’s their fault not delivering on time.and showed me the attitude. It is not the way to do business and He needs some schooling in this regard. Unsatisfied customer
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Review
#1670298 Review #1670298 is a subjective opinion of poster.
Cons
  • Unreliable shipping
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

Worst Customer Service Ever | VitaGlo review

2.6
Details
Prices are good. But is it worth the horrible customer service? I don't think so. This isn't the first problem I've had with them. I ordered sunflower oil. Two bottles leaked all over everthing. I asked them to send two new bottles. The owner's response: "many of the oil bottles leak we dont send new ones out. thanks mike" Are you kidding me? If you KNOW THE BOTTLES LEAK, why the *** don't you wrap them in plastic bags so they DON'T LEAK ALL OVER EVERYTHING ELSE? This guy is a jerk. I have ordered from them because they are a small company, and their prices are a bit lower. I'm done.
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Review
#1603535 Review #1603535 is a subjective opinion of poster.
Service
Vitaglo Shipping Service
Tags
  • Rude And Disrespectful People

Shattered glass bottle, RUDE customer "service" | VitaGlo review

1.0
Details
Shattered glass bottle, RUDE customer "service" - VitaGlo review
Order 978805 placed on Jul 3, 2019 arrived with product code gol0000039 (a glass bottle) shattered and unusable. I called (315) 437-4542. In answer a voice blurted the company name (kind of). I was immediately put on hold for maybe 20 minutes. Eventually, the guy picked up again but continued to interrupt me to talk to other people wherever he was in the middle of my call WITH NO APOLOGIES. He was terse, rude, and that's being kind. He hung up on me. I called back. He told ME that I should apologize TO HIM! He hung up again when I told him not to. A third time he hung up yet again. I emailed a response to the order's email. We'll see what happens. The "free" shipping allowed damage to a glass bottle, making it unusable.
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Review
#1586213 Review #1586213 is a subjective opinion of poster.
Product
Garden Of Life Organics Plant Calcium Supplement
Pros
  • Ok once before
Cons
  • Unreliable shipping
  • Unreliable shipping rude customer service
Reason of review
Poor customer service
Loss
$38
Preferred solution
Full refund
Tags
  • Rude And Disrespectful People

Free shipping a scam | VitaGlo review from Warrensburg, Missouri

Place a $120 order for Aloe Vera juice. 12 days later it wasn't here so I called. Wanted to charge me $20 to ship. Guy was sarcastic and rude. I'm surprised this company is still in business!
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Review
#1514890 Review #1514890 is a subjective opinion of poster.
ORDERED A PRODUCT ON FEB 3. THREE WEEKS LATER, NO PRODUCT. CALLED VITAGLO & WAS TOLD I'LL GET A CALLBACK. NO ONE CALLED BACK. CALLED THEM BACK IN A WEEK. WAS TOLD MY ITEM WAS OUT OF STOCK. IF I HAD NOT OF CALLED THEM, I WOULD HAVE NEVER KNOWN THAT MY ITEM WAS OUT OF...
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Review
#1498264 Review #1498264 is a subjective opinion of poster.

Amazingly Nasty - Wow! | VitaGlo review from Lincoln City, Oregon

I am stunned at the way that I was just treated when I called with a question regarding my order! Absolutely nasty to me, told me he didn't care if I ordered again, would not allow me to speak and said that he would not listen to any complaints (I was not complaining at all!), said he would not be threatened (what?? Threatened?) and then he hung up on me! The Vitaglo site says that they ship UPS - they do not, they ship USPS. It says that they ship quickly - they did not even print a shipping label until a week after I ordered and the tracking says "delivered" on the same date that the shipping label was created. (Has not been delivered) Live and learn....don't order from Vitaglo.
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Review
#1458758 Review #1458758 is a subjective opinion of poster.
Service
Vitaglo Customer Care
I had ordered, in part, 4 bottles of a Curcumin extract and when the order arrived I was shocked to see that they were all from the same lot number which had an expiration date of 11/2017. They said I could return the bottles for a refund, that the product has been...
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Review
#1397738 Review #1397738 is a subjective opinion of poster.
Reason of review
Damaged or defective

Horrible customer service! | VitaGlo review from Defuniak Springs, Florida

1.0
Details
I called to ask how to use their system as i would be a new customer. The guy said something so fast i didnt get it. He hung up. Guess I learned I don't want to be their customer!
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Review
#1391840 Review #1391840 is a subjective opinion of poster.
1.0
Details
I purchased a bottle a garcinia. Then a pop up message to order herbal tablets...I only wanted garcinia but had to purchase these other tablets before my purchase was completed. Both arrived but on seperate times, ment to be free shipping but was changed 3.83 for both....
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Review
#1229582 Review #1229582 is a subjective opinion of poster.
Service
Vitaglo Shipping Service
Reason of review
Problems with payment
Vitaglo sent product other than what I was trying to buy. I emailed them and got no response. So I called their number and rep told me he couldn't send me the product I need and told me to send it back to get a refund when they get the product back. But I asked about...
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Review
#1196083 Review #1196083 is a subjective opinion of poster.
Service
Vitaglo Shipping Service
Reason of review
Order processing issue

Contact VitaGlo Customer Service

Website:
Mailing Address:
3990 New Court Ave.
Syracuse, NY 13206
USA
Phone:
(315) 437-4542
All VitaGlo Contacts

VitaGlo Products and Services Reviews

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2.3
Details
Angry customer satisfaction of products horrible service  - VitaGlo review
If you are unhappy with your product you pay to ship it back and only if they agree that there is an issue will they ship you new ones.You better hope you like what you ordered. They do not have a guarantee on their products so it worth it to spend a little more...
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Review
#1184573 Review #1184573 is a subjective opinion of poster.
Service
Vitaglo Owner
Reason of review
Poor customer service