Old Town, Maine

On July 15, 2012, I placed an order for 14 different Mrs.Meyers cleaning products online with Vitaglo.com.

Related: VitaGlo - Think twice before you use this company. Terrible service, owner hung up on me.....

On July 18, I received the entire order all intact and complete as ordered! All bottles had been taped over with clear shipping tape so no product could spill out during shipping. Everything was padded with newspaper and packed well. I was actually shocked that I received the order, because several days after I placed it, I went online to look at reviews of the company and saw so many complaints that I geared myself up for a big fight with the company.

Normally, I would thoroughly research a company before ordering from them, but I was desperate to get the products since I could no longer find them in my local area stores, and they were having an unbelievable sale on the site and carried everything I was looking for. Also, if I ordered $50 worth, the shipping was free. So I got out a copy of my order that I had printed from the website and noticed that they said they would send me confirmation email. I frantically did a search on my email for Vitaglo and Discount Natural Foods, but found nothing from them.

Then I remembered that I payed through PayPal and checked their site to be sure that I would be covered if something went wrong, and luckily they have a Purchase Protection policy, so I wasn't as worried, but still wasn't looking forward to "duking it out" with the owner. I was just about to call the company to see if they shipped my order, when I noticed an email from UPS regarding a tracking number. Upon opening it, I was shocked to see that not only had the order been shipped a day after I placed it, but it had already been delivered to my workplace. So I ran over to work, picked it up, unpacked it and was pleasantly surprised!

It was all good!

So, the only complaint I would have is that I never received the confirmation email from Vitaglo as was promised, but I could care less since I got everything I ordered intact and really quickly (and really cheap)! I do not recall asking UPS for a tracking email, but since I did pay through PayPal; perhaps it was that site that I requested the tracking, but honestly don't remember.

I don't know if it was because I paid through PayPal that I got such good service, but I would honestly not think twice about ordering from Vitaglo again.I would recommend that everyone use the PayPal service when ordering online if the site gives you that option, because as I mentioned earlier, their Purchase Protection ensures that you will not lose any money if something goes wrong.

Review #335786 is a subjective opinion of a user.

PRODUCT OR SERVICE Vitaglo Shipping Service
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with VitaGlo?

Write a review


Comment as anonymous or
Terms of Service
Post Comment

We have been like clockwork, all orders

delivered on time and the gear is exceptional...

the consistency is beyond description! Nothing but

great service Our shipping and delivery are 100% free

and very convenient.



Same thing happened to me on the first few orders, but they'll get you at some point if you keep ordering from them. I think that's why their prices are low, they get it back by ripping people off.


I agree, if you use Paypal and don't receive your order within a month or received partial order, file a dispute immediately. Sometimes you're lucky and you get your order, but you can't count on "luck" when you're paying good money for something you expect to receive!

You May Also Like

Express Scripts - Icing on the cake after getting laid off, incompetent, INSOLENT, and sad to say, benighted "customer service" agents.  Express Scripts "Over the last three months my head has been left spinning trying to first inquire, then complain and finally to "educate" the people who answer the phone at Express Scripts...." Read more Iherb - OMG!!!!!! Iherb " They sent me my package late, and I waited I thought that is fine it is the holidays. Package arrived with oils leaked all over (essential oil) of other..." Read more Advocare - Review about Positive Experience Advocare "I am so happy with Advocare! I have lost 54lbs since January! No problem with the distributors, I am a distributor myself so contact me if you want to change..." Read more Mylan Lidocaine Patch Review Mylan "These are the worst excuse for a pain patch that I have ever had to use! Pure greed when into the low quality and utter uselessness of this medical product..." Read more Lazada Philippines - Damage item. Lazada Philippines "I ordered QF APPLE EARPHONE. THEN WHEN I RECEIVED THE MIC IS NOT WORKING AND THE VOLUME KEY IS BUSTED. I TRIED TO CONTACT CUSTOMER CARE OF LAZADA. "THE APPLICATION..." Read more ASICS PATRIOT 7 Asics "Bought a pair from Zalora an online store. I had used almost all brands i.e. Puma, Adidas, Nike and Onitsuka (your sister company) and were happy with them since they..." Read more Wyndham Hotels And Resorts - Knights Inn is a dump Wyndham Hotels And Resorts "We checked in 5/19/2017 at 11pm at the 3223 Lincoln Ave South Bend IN and knew right away it was a mistake but had been on the road for 18hrs..." Read more Protuninglab - Faulty product, but customer liable for restocking/return fees Protuninglab "HID-02-AZ-B306-PBC-RFV-4D-A HID Xenon + 05-08 BMW E90 3 Series CCFL Angel Eye Projector Headlights - Black I purchased the above item and paid the additional money for the warning cancelers. Once..." Read more