VitaGlo
Reviews and Complaints
Horrible, Weird, Unethical
Preferred solution: Full refund
Vitaglo sent wrong product
Avoid
Terrible customer service!
- Service
Did not receive order
No order received poor customer service
TOTAL DISRESPECT FOR CUSTOMERS
I have been a long term customer of this business with no problem. The first time I had a problem was when they sent me the wrong product.
I emailed and got no answer. I called and the owner kept talking over me and interrupting. I said he needed to be more customer service oriented. HE HUNG UP ON ME.
I called back and started explaining the discrepancy which also involves his website and he said ' I DON'T HAVE TO HEAR ALL THIS , JUST GET TO THE PROBLEM". The problem, sir, is you don't appreciate your customers.
I should have read the reviews first. You have a horrible reputation and it is most deserved.
- Being hung up on
- Being treated horribly by the owner
- Being disrespected
Preferred solution: Deliver product or service ordered
Digestive Enzymes Review
Not surprised these scam artists have such a long list of complaints!
Preferred solution: Full refund
Never got my order
- Never shipped product
- Owner is unfit to own a business
- Terrible customer service
VitaGlo - Shipping Service Review
Cosmetics Overcharge Review
VitaGlo - Customer Care Review from Long Beach, California
Geez the guy's not that bad. I've ordered from them several times with no problem.
This last time however turns out product was out of stock and unavailable from mfg.
Before I could ask he says "I'm just going to refund your card and if it comes in later , we'll send you an e-mail. Sounds like this whiner has an attitude himself.
Must call to learn they don't actually have the item
- Never shipped product
VitaGlo - Vitamins Review from Sanford, Michigan
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
This man is terribly abusive to his customers, and then expects the customer to apologize. Just because we called?
If he would have answered my email about why they cancelled my order with no explanation, I wouldn’t have called. You can’t say any of that to him however because he hangs up, and when you call again he asks if you are calling to apologize.