VitaGlo Complaints and Reviews

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VitaGlo
Main address: 3990 New Court Ave. 13206 Syracuse NY
315-437-4542, 1-866-401-5402, 866-401-5402, 253-679-6807, SALES@VITAGLO.COM
  • 115 complaints
  • $5.5K claimed losses
  • $48 average
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  • Aug 05
  • Drug Stores and Drugs
  • Order Refund
  • 38

The minute they get your order they tap your credit card. Then they waffle and waffle (others have commented on the "Michael") and keep the money as long as possible. Right now I do not know how long as Michael has told me twice that he has refunded the money to my Visa. So far he has not, according to my Visa customer service rep. Vita-Glo operates on "float" -- that is, they hoard cash,... Read more

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  • Jun 30
  • Drug Stores and Drugs
  • Perry, Oklahoma
  • Card Denial
  • 51

I tried to make an order and it wouldn't work so I called Vita-glo and a lady ran my card and told me it was denied. I called my card company and the block was lifted. I never called back and asked for anyone to run my card again. Instead I went with a different company. On Saturday I checked my card to see how much money I had on it so I could get gas and seen where Vita-glo ran my card... Read more

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  • Apr 23
  • Drug Stores and Drugs
  • Livingston, New Jersey
  • Prenatal Vitamins
  • 28

This company has got to have one of the worst customer services I have ever dealt with. I paid for the product, I never received the shipment. I have left numerous emails. I finally got a reply saying they would refund me the full purchase price. They still havent actually refunded me. I have since opened a dispute with PAYPAL. I will never order from this company again. I am so thankful that I... Read more

Was this review helpful? 2 0

  • Apr 01
  • Drug Stores and Drugs
  • Supplement Order
  • 43

Ordered supplements from this vendor. I waited for shipping confirmation for 2 weeks. I called the seller, some rude guy answered and said he will ship the same day. The order was only shipped 4 days later (per USPS). When it arrived only half of the order was there. The product that was sent was either poorly stored or contaminated. I contacted the seller requesting return label. He responded... Read more

Was this review helpful? 2 0

  • Feb 12
  • Drug Stores and Drugs
  • Product Delivery
  • 1
  • 1
  • 31

Was searching for favorable prices on 2 items and ordered from VG. 1 item was marked backordered on receipt in box with no indication when I ordered. I waited a few days e-mailed...nothing. Called, either put on hold or hung up on. Called back, rep offered refund...I said he send more of other item instead but first, how long for backorder? He had to check, would call me back...no call. 2 days... Read more

Was this review helpful? 1 0

  • Dec 02, 2013
  • Drug Stores and Drugs
  • Bait And Switch
  • 20

They were very short with me and demanded more money. When I told them that this was not what we contracted as our agreement, they said they would cancel the order and hung up on me. Run from this company. They are using the old conman technique of bait and switch and they are very rude too. One star in each of the six categories is much too generous for this company. Nothing is worth dealing... Read more

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  • Nov 25, 2013
  • Drug Stores and Drugs
  • Syracuse, New York
  • Vitamins
  • 2
  • 2
  • 38

Calling nonstop, especially on business days (mondays seem to work best), off of a skype account, is pretty much the only way to guarantee a refund from this unstable thief "Michael Shwartz". Aside from contacting the attorney general's office, police, or directly to your credit card company. Routinely charged for products not in stock and never sends products. Contacting will either get you... Read more

Was this review helpful? 3 0

  • Sep 10, 2013
  • Health and Beauty
  • Phoenix, Arizona
  • Agressive Treatment
  • 32

I had called concerned about an order I have not received and a very rude guy answer and told me to HOLD-ON in a very aggressive tone. After 15 mins. I hung up and called back and he answered immediately and I ask why he would put me on hold that long or why would he do that or even answer the phone. He says that is how it works-then he rudely clicked the phone on hold. I hung up and called back... Read more

Was this review helpful? 2 0

  • Aug 28, 2013
  • Drug Stores and Drugs
  • Graham, Texas
  • Vitamins Prices
  • 37

Very happy with prices and products. They offer a wide variety of companies and products. Excellent prices and free delivery with order of $100 or more. However, the young man answering the phone to ostensibly "help" customers was curt at first, quickly moving to rude and hostile. I very kindly suggested that we "begin again" on a more pleasant surface and he accused me of "psychoanalysing" him... Read more

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  • Jul 17, 2013
  • Drug Stores and Drugs
  • Frederick, Maryland
  • Vitamins
  • 31

I placed a large order with Vitaglo, $566, got part of the order delivered, lots of items missing, started to email them and tried to get someone on the phone, to inquire as to when the missing items would be delivered, to no avail. Finally talked to someone called Mike who was nice enough, but didn't care one bit, I had to be in touch with him loads of time (he only answered one email after I... Read more

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