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  • Customers like
    • Price 1
    • Product 1
    • Shipping 1
  • Customers don't like
    • Customer service 9
    • Never shipped product 6
    • Shipping 1

This company delivered half an order and just kept the rest of the money. As others have said, Customer service is non-existent. They rush to get you off the phone and if you ask for clarification on information they simply hang up on you. The few dollars you think you are saving will never make up for the lost time in trying to deal with the theft of your money. I wish that I had read reviews... Read more

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  • From mobile
  • VitaGlo
  • Dec 16, 2015
  • #752755

Burned like everyone else....orderes product...whey protein shake mix....charged my credit cad 72 dollars. A month later still no product....wont answer phone, wont return calls....they basically stole my money.....bumch of *** artists.....why are they even allowed to do business?? This outfit needs to be shut down....horrible...stay away!! Add comment

Ordered 4 pack of detergent as described online and as pictured. Received another version of product without any prior notification. Would not have purchased these items in the 1st place if had known- I now want to return and get full credit - contacted company on telephone - very rude person responded. No customer service. Have sent email to request return shipping label - and full credit for... Read more

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I paid VitaGlo for 8 bottles of Vitamins on Oct 12. It took them until Nov 5 for it to arrive at my doorstep. I complained to them about where my shipment was after 14 business days, and the said they would express ship it. They did not. I asked them to provide some kind of compensation for the wait. They never returned my email. Bottom line - it is not worth it to deal with such a company. They... Read more

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The morning after placing an order, I sent an email to cancel it. After not hearing back for several days, I sent another email. Several days later I called and was told my account would be credited that day. It never was. On my sixth interaction with this company, the individual I was on the phone with hung up on me, unapologetically explaining that he would not "deal with" me when I called... Read more

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THE WORST CUSTOMER SERVICE!!!!!!!!!!! RUDE! RUDE! RUDE! I will never order from this site again! Poor communication skills or I should say NO communication skills. I've got part of my order with some items noted "backorder" no ETA given. Another item I got was not organic yet I was charged higher price for an organic item, so I called inquiring about them. The guy was short and said he will check... Read more

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  • From mobile
  • VitaGlo
  • Sep 12, 2015
  • #698790

these ppl are rude and disrespectful. products never shipped though i paid in full. joanne lied about sending confirmation to my email. the guy yelled at me for inquiring about my order told me to get lost and take my business elsewhere they do not need my business and hung up on me! NEVER DEAL WITH THESE ANIMALS. REPORT THEM TO BBB!!!!! Alexx Add comment

  • From mobile
  • VitaGlo
  • Sep 01, 2015
  • #692617

Worst practices ever. Scam you, charge you for items not received. Won't refund Add comment

i called last saturday, he said call Monday, the he said call in the morning, I just called he said email customer service and hung up. I called immediately he said email info@vitaglo. my email came back no such email address. he kept hanging up. I just want to know what happened to my order. He is the worst nightmare in the business, this company should be shut down!!! i CAN'T BELIEVE HIS... Read more

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I had placed an order and called them to make sure the order is shipped on time. Their ill mannered customer service rep confirmed that the order will be shipped by next day. After a week i called up to follow up on the status of the order as their online status update did not show any shipping or tracking information. I was told by a rude customer service rep that they have some trouble with the... Read more

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