VitaGlo Complaints and Reviews

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Main address: 3990 New Court Ave. 13206 Syracuse NY
315-437-4542, 1-866-401-5402, 866-401-5402, 253-679-6807, SALES@VITAGLO.COM
  • 122+1 mobile complaints
  • $5.7K claimed losses
  • $46 average
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  • From mobile
  • VitaGlo
  • Oct 21
  • by anonymous
  • #548937

Most rude store owner I've ever imagined. Yelled at me and my wife and hung up on us! He Got my money and I got nothing. Add comment


  • Oct 17
  • Drug Stores and Drugs
  • Rude Customer Service
  • 5

I've been in mail order business for over 20 yrs., health for 25 yrs. Never have I encountered someone so RUDE to answer a phone in such a manner, then HANG UP ON YOU? Didn't take me long to figure out what kind of business he is running and WHY? BE SMART, DON'T GIVE YOUR $$$ AWAY! Unprofessionals DON'T deserve to be in business. People like this give mail order a BAD name. Read other similar... Read more

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  • Sep 30
  • Drug Stores and Drugs
  • North Hollywood, California
  • Undelivered Product
  • 26

I ordered a product from vitalglo and did not receive it after 3 weeks although my credit card was charged. I emailed them three times. Finally I called and the man was very rude when I told him what happened and he hung up on me. I called back and he said I needed to apologize and told me to email and hung up on me. This online business needs to be put out of business now. I will probably never... Read more

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  • Sep 29
  • Drug Stores and Drugs
  • Order Delivery Delay
  • 20

I wish I had seen these reviews before I ordered from them. Ordered on 9/11, on 9/18 nothing yet, so I called them. A guy says Hello, I thought I had called someones home. I asked about my order, he kept saying to me "wait a minute" and would put me on hold. This guy does not know how to talk to customers on the phone. He said the order was shipped, well it shipped that day I called. I got an... Read more

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  • Sep 16
  • Drug Stores and Drugs
  • Shower Gel Order
  • 25

This company is to be avoided at all costs. Just look at the string of complaints and that should convince you. It is obvious that they only want your money, apparently under dubious circumstances, and that "customer service" is not in their vocabulary. Seriously, Yahoo Stores should drop them. I placed a large order for some shower gel, and it never arrived. After around a month, I e-mailed them... Read more

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  • Sep 12
  • Drug Stores and Drugs
  • Texas City, Texas
  • Protein Powder
  • 16

I just tried to do business with vitaglo for the first time. I had over $100 in my order. I only have a PO Box for shipping. They would not ship that way. I was trying to communicate with them thorough email. They must not monitor the email very well. I emailed three times with no response. This was spread out over about three weeks. I finally called today to talk to some one in person. I... Read more

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  • Sep 04
  • Food Delivery
  • San Diego, California
  • Positive Experience
  • 17

"On 8/28/14 I ordered 4-2.7 lbs of Garden of Life Raw Meal Meal Replacement-Raw Cacao flavor. It is now 9/4/14, and I have ACTUALLY received exactly what I ordered. The only thing to complain about regarding my order is that 2 out of the 4 of the product's jars were dented so it was deformed looking. However, the safety seal was intact, the product's expiration date was 2 years from now so it's... Read more

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  • Sep 03
  • Food Stores
  • Terrible Customer Service
  • 13

products shipped had a strong musty, moldy smell. The owner told me (he doesn't know how that is possible). Did not care to help resolve the problem which I wanted a replacement or refund because the smell being that bad I was not eating the boxed cereal, nor did I feel comfortable using the protein shake because it smelled on the plastic container. He was adamant I was not allowed to send... Read more

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  • Aug 05
  • Drug Stores and Drugs
  • Order Refund
  • 64

The minute they get your order they tap your credit card. Then they waffle and waffle (others have commented on the "Michael") and keep the money as long as possible. Right now I do not know how long as Michael has told me twice that he has refunded the money to my Visa. So far he has not, according to my Visa customer service rep. Vita-Glo operates on "float" -- that is, they hoard cash,... Read more

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  • Jun 30
  • Drug Stores and Drugs
  • Perry, Oklahoma
  • Card Denial
  • 79

I tried to make an order and it wouldn't work so I called Vita-glo and a lady ran my card and told me it was denied. I called my card company and the block was lifted. I never called back and asked for anyone to run my card again. Instead I went with a different company. On Saturday I checked my card to see how much money I had on it so I could get gas and seen where Vita-glo ran my card... Read more

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