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VitaGlo

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70 complaints

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VitaGlo social reviews and reports. Join community by posting your own comments or complaints.

VitaGlo.com is the web presence for Discount Natural Foods. Discount Natural Foods has been the leader in Vitamins, Supplements, Herbs and Natural Foods.

VitaGlo has been on the market for more than 20 years. At the present time, the corporate office of the company is based in Syracuse, NY. Discount Natural Foods developed its online presence to its current cutting edge store, with over 14,000 items online, through fast, friendly, customer oriented service policy. As the payment options, the company accepts Visa, MasterCard American Express, Discover, Money Orders, and Personal Check (when drawn on a US bank).
Please try to contact VitaGlo Customer Service directly prior to posting any complaints on this site.

Best Consumer Reports

VitaGlo Complaints & Reviews

VitaGlo Reviews

Shelly22
RIPPED OFF BY VitaGlo
5.0 3990 New Court Ave. SyracuseNY13206 315-437-4542, 1-866-401-5402, 866-401-5402 http://vitaglo.com/contactus.html

I ordered power snacks fro this vendor, who took forever to ship them out, and did not contact me evnthough they charged me for the products. When i called only 1 of the numbers wo...

#318527
May 15, 2012
4

Meeniebe...
VitaGlo .com doesn't produce backorders
5.0 3990 New Court Ave. SyracuseNY13206 315-437-4542, 1-866-401-5402, 866-401-5402 http://vitaglo.com/contactus.html

Placed order and after several attempts to recieve a tracking number we finally recieved what we thought was our shipment. Upon inspection, we were missing almost half the order. ...

#310934
Apr 09, 2012
92

Allow Tao
VitaGlo - worst customer service
5.0 3990 New Court Ave. SyracuseNY13206 315-437-4542, 1-866-401-5402, 866-401-5402 http://vitaglo.com/contactus.html

I never got an email confirmation or tracking # from VitaGlo. I called a second time to locate it. The 1st time a girl answered and lied that it would be mailed that day. This time...

#301916
Mar 03, 2012
150

Nowguy
VitaGlo is dishonest
5.0 3990 New Court Ave. SyracuseNY13206 315-437-4542, 1-866-401-5402, 866-401-5402 http://vitaglo.com/contactus.html

"Emailed the guy 10 times, they did not send one of the products and marked on the invoice, not in stock. Mike the dude said he would take care of my request for refund. Made the r...

#296181
Feb 11, 2012
207

2lmb1987
NEVER GIVE VitaGlo .COM BUSINESS!!!
5.0 3990 New Court Ave. SyracuseNY13206 315-437-4542, 1-866-401-5402, 866-401-5402 http://vitaglo.com/contactus.html

I ordered 3 bottles of GAIA Black Elderberry Syrup 5.4 oz from Vitaglo.com on January 9, 2012. I never received a confirmation email and called the company on January 11, 2012. I w...

#294519
Feb 04, 2012
215

Jsoekjd
VitaGlo - Bad bad bad service
5.0 3990 New Court Ave. SyracuseNY13206 315-437-4542, 1-866-401-5402, 866-401-5402 http://vitaglo.com/contactus.html

I placed an order on 1/20/2012 and had not received it 10 days later. I called to find out where my order was and they stumbled with words, telling me it would be shipped out toda...

#293891
Feb 02, 2012
170

Anonymous
VitaGlo - Terrible Service and Company
5.0 3990 New Court Ave. SyracuseNY13206 315-437-4542, 1-866-401-5402, 866-401-5402 http://vitaglo.com/contactus.html

I have used VitaGlo twice, after the first time I thought that it might have been just the busy holiday season and that shipping was slow. I ordered again, dealt with TERRIBLE cust...

#293366
Jan 31, 2012
198

IsthmusRed
VitaGlo has to be the worst business practice ever!
5.0 3990 New Court Ave. SyracuseNY13206 315-437-4542, 1-866-401-5402, 866-401-5402 http://vitaglo.com/contactus.html

"This company is so terrible it made me laugh. Yahoo asked me to rate this seller. So I did. I mentioned that the site is very much not user friendly, I didn't receiv...

#290574
Jan 20, 2012
191

Kim p
VitaGlo ,ripped me off,2 orders,never received them
5.0 3990 New Court Ave. SyracuseNY13206 315-437-4542, 1-866-401-5402, 866-401-5402 http://vitaglo.com/contactus.html

L placed 2 orders,1 the 16th dec and the other 21st dec both 2011,email,s either not replyed to or bounce back,l called at 1am our time to get 9am usa time,the phone was not answer...

#290504
Jan 20, 2012
238

Anonymous
VitaGlo - SHIPPED WRONG ITEM-OWNER HUNG UP ON ME TWICE
5.0 3990 New Court Ave. SyracuseNY13206 315-437-4542, 1-866-401-5402, 866-401-5402 http://vitaglo.com/contactus.html

When I called about receiving wrong item, the owner wouldn't listen to my explanation. The cost of what was sent to me was less than the cost of the item I ordered. He told m...

#278321
Nov 30, 2011
307

Nobodys_...
Have yet to receive my refund from VitaGlo !
5.0 3990 New Court Ave. SyracuseNY13206 315-437-4542, 1-866-401-5402, 866-401-5402 http://vitaglo.com/contactus.html

I ordered from Vitaglo for the 1st time on 20th Oct 2011. While the prices were good and the delivery prompt (I received my order on the 26th), two items on my order were backorder...

#275531
Nov 17, 2011
317

Cristy217
VitaGlo .com poor cusomter service. Seals do NOT break during shipment in warm weather!!!
5.0 3990 New Court Ave. SyracuseNY13206 315-437-4542, 1-866-401-5402, 866-401-5402 http://vitaglo.com/contactus.html

I was very disappointed with my recent order I placed with Vitaglo.com. Not only did it take two weeks longer to ship than promised, but one item that was shipped was incorrect, t...

#262865
Sep 19, 2011
343

Namcam
VitaGlo - Awesome Prices & Quick Delivery
5.0 3990 New Court Ave. SyracuseNY13206 315-437-4542, 1-866-401-5402, 866-401-5402 http://vitaglo.com/contactus.html

It's hard to believe so many folks have had so much trouble with VitaGlo. I found them earlier this year, have placed several orders with them, and have never had a single problem....

#257888
Aug 25, 2011
249

Lesski
VitaGlo is a joke of a "company"! Rude and unorganized. Waste of money!
5.0 3990 New Court Ave. SyracuseNY13206 315-437-4542, 1-866-401-5402, 866-401-5402 http://vitaglo.com/contactus.html

Seriously, I have been ordering product from Vitaglo for months now since the prices were SO good, but I recently had a terrible experience that deserves remarks. I called in rega...

#257415
Aug 24, 2011
500

Billybiggs
VitaGlo
5.0 3990 New Court Ave. SyracuseNY13206 315-437-4542, 1-866-401-5402, 866-401-5402 http://vitaglo.com/contactus.html

WALK AWAY... that's what I'm doing. I've been a customer for years too. After talking on the phone with the owner and explaining the dissatifaction. Who tells their ...

#255777
Aug 16, 2011
377

Anonymous
VitaGlo
5.0 3990 New Court Ave. SyracuseNY13206 315-437-4542, 1-866-401-5402, 866-401-5402 http://vitaglo.com/contactus.html

I ordered from products from vitaglo on 07/03/2011 and this is 07/23/2011 i got one order but havent got the other order. i called and some man answered was rude and said that they...

#250802
Jul 23, 2011
227

Chrystol9
VitaGlo - Very rude customer service
5.0 3990 New Court Ave. SyracuseNY13206 315-437-4542, 1-866-401-5402, 866-401-5402 http://vitaglo.com/contactus.html

I ordered a product 3 weeks ago and never received the item. When I called to speak with a manager the man hung up on me. I want my 44.00 returned to me immediately....My name is C...

#250663
Jul 22, 2011
346

Arianne....
VitaGlo - Do not order from them!
5.0 3990 New Court Ave. SyracuseNY13206 315-437-4542, 1-866-401-5402, 866-401-5402 http://vitaglo.com/contactus.html

I ordered from Vitaglo a Shaker with staneless steel ball. The shipping charge was $10 which is very high. When I received my product it was not what I expected. I expected to r...

#250355
Jul 21, 2011
196

Anonymous
VitaGlo - After 1 mo and several calls still not refunded money
5.0 3990 New Court Ave. SyracuseNY13206 315-437-4542, 1-866-401-5402, 866-401-5402 http://vitaglo.com/contactus.html

In good measure as a new customer I ordered something that happened to be out of stock/company backordered. After about 2 weeks I called to check status of productand found this ou...

#248897
Jul 14, 2011
352

Idkline
VitaGlo failed to ship to me too
5.0 3990 New Court Ave. SyracuseNY13206 315-437-4542, 1-866-401-5402, 866-401-5402 http://vitaglo.com/contactus.html

I'm another customer that did not receive a shipment from Vitaglo. They only responded to my e-mails asking about shipment when I threatened to file a payment dispute with my credi...

#246077
Jun 29, 2011
209

Anonymous
VitaGlo Late shipment, rude customer service
5.0 3990 New Court Ave. SyracuseNY13206 315-437-4542, 1-866-401-5402, 866-401-5402 http://vitaglo.com/contactus.html

I placed a 60.00 order online May 21,2011. The website says you should receive your order in 10 business days. They charged my credit card on the May 24. Twelve days later I call...

#241769
Jun 07, 2011
227

Anonymous
Get even with VitaGlo !
5.0 3990 New Court Ave. SyracuseNY13206 315-437-4542, 1-866-401-5402, 866-401-5402 http://vitaglo.com/contactus.html

I got screwed over by Vitaglo.com also. Never sent me my stuff or my money. Let's just say I'm taking a few simple steps to make their lives very difficult (I can't say...

#237926
May 16, 2011
329

Uop2000
Don't Order From VitaGlo
5.0 3990 New Court Ave. SyracuseNY13206 315-437-4542, 1-866-401-5402, 866-401-5402 http://vitaglo.com/contactus.html

As many postings here, I also ordered $98 worth of product Oct 2010 and have not received product or refund after 10+ attempts and a complaint to the BBB. Vitaglo did not return t...

#236477
May 08, 2011
321

Rahs
VitaGlo Means Bad Business
5.0 3990 New Court Ave. SyracuseNY13206 315-437-4542, 1-866-401-5402, 866-401-5402 http://vitaglo.com/contactus.html

Do not do business with VitaGlo. I've been waiting almost 4 weeks for a product which was to to delivered in 5 days. I've called 3 times and each time I'm told the pr...

#235713
May 04, 2011
185

Atlantis...
VitaGlo - Charged CC w/o shipping oder, excretable customer service
5.0 3990 New Court Ave. SyracuseNY13206 315-437-4542, 1-866-401-5402, 866-401-5402 http://vitaglo.com/contactus.html

Charged credit card almost 2 months ago without shipping order which was placed 2 months ago. Have never received order. When I contacted customer service for the first time today...

#235425
May 02, 2011
434

Anonymous
Caveat emptor -- don't place a VitaGlo order!
5.0 3990 New Court Ave. SyracuseNY13206 315-437-4542, 1-866-401-5402, 866-401-5402 http://vitaglo.com/contactus.html

I was appalled by my recent customer service experience with Vitaglo, the website associated with this business name. One of the products in my order (coconut oil) ...

#235385
May 02, 2011
281

Anonymous
Do not order from VitaGlo !!!
5.0 3990 New Court Ave. SyracuseNY13206 315-437-4542, 1-866-401-5402, 866-401-5402 http://vitaglo.com/contactus.html

I had a bad experience with Vitaglo. I ordered an item 2 weeks ago and still haven't received the item. I called several days ago to inquire about the status. He was not sure why i...

#233554
Apr 21, 2011
276

Csmith8847
VitaGlo - Unreliable Company!
5.0 3990 New Court Ave. SyracuseNY13206 315-437-4542, 1-866-401-5402, 866-401-5402 http://vitaglo.com/contactus.html

I placed an order on03/31/2011, and had not received anything from the company in regards to my order being shipped. I called on 04/07/2011 to check on the status and received extr...

#231156
Apr 07, 2011
407

Ant83101...
VitaGlo never shipped my order after charging my credit card
5.0 3990 New Court Ave. SyracuseNY13206 315-437-4542, 1-866-401-5402, 866-401-5402 http://vitaglo.com/contactus.html

I have had a fairly good experience with Vitaglo in the past. They typically send their items in recycled boxes with shredded newspaper as a packing filler. The first few times tha...

#230727
Apr 05, 2011
433

Jn199
We all need to call the BBB on VitaGlo
5.0 3990 New Court Ave. SyracuseNY13206 315-437-4542, 1-866-401-5402, 866-401-5402 http://vitaglo.com/contactus.html

Hello,I just had the worst experience ever with a company called Discount Natural Foods or Vitaglo as I bought from them online. I was a first time customer and it will...

#228151
Mar 22, 2011
2847
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