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  • Customers like
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    • Customer service 11
    • Never shipped product 7
    • Shipping 2

I can't believe the Attorney General or Federal Trade Commission hasn't shut this crooked operation down yet! Vitaglow and it's owners are nothing more than small-time *** men with no regard to morals or anyone but themselves. They will bill you immediately upon placing an order but will never send you the product. In addition, they will always show to have plenty of whatever you request in stock but never really do...why tell the truth when they never intend to ship you product in the first place? I recently ordered a large amount of protein... Read more

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HORRIBLE service... I find it hard to believe they are in business... I placed an order for a product that I found to be priced relatively cheap.. well it was only cheap because the shipping and handling is overpriced..without even noticing..I had hit accept the charges. I tried to find a number to call to cancel my order but according to their flimsy website.. you have to send an email.. well I did just that within the same minute to say I wanted to CANCEL my order.. next day I get an email that my order has shipped!! I called the next day... Read more

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I know Mike can have a bad bedside manner but I've been buying stuff from him since 1979 and will probably continue to do so. I NEVER order stuff online so deal in person with him. Bashir who works there is very knowledgeable and helps me out a lot. I'm an older woman who has a lot of issues and am thankful to be able to address them with herbs instead of drugs. For me it's worth the hour drive to go there. Hope it'll get better for you all. Read more

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Horrible phone manners. Hung up on me three times without an explanation as to where my order was. Said they would look into my order and call back. Three hours later I called back. RUDE!!!!! No explanation. Just I can get it, credit your account and hung up. There was no email or phone call to let me know there was a problem with my order. This is for my husband who has just come out of throat cancer and this is all he can eat right now. SHAME ON THEM!!!! Read more

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This company delivered half an order and just kept the rest of the money. As others have said, Customer service is non-existent. They rush to get you off the phone and if you ask for clarification on information they simply hang up on you. The few dollars you think you are saving will never make up for the lost time in trying to deal with the theft of your money. I wish that I had read reviews before I decided to order from these scammers. Read more

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  • From mobile
  • VitaGlo
  • Dec 16, 2015
  • #752755

Burned like everyone else....orderes product...whey protein shake mix....charged my credit cad 72 dollars. A month later still no product....wont answer phone, wont return calls....they basically stole my money.....bumch of *** artists.....why are they even allowed to do business?? This outfit needs to be shut down....horrible...stay away!! Add comment

Ordered 4 pack of detergent as described online and as pictured. Received another version of product without any prior notification. Would not have purchased these items in the 1st place if had known- I now want to return and get full credit - contacted company on telephone - very rude person responded. No customer service. Have sent email to request return shipping label - and full credit for returned items. Still waiting for confirmation. Vitaglo does not seem concerned with customer service nor satisfaction. Sense a real problem with... Read more

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I paid VitaGlo for 8 bottles of Vitamins on Oct 12. It took them until Nov 5 for it to arrive at my doorstep. I complained to them about where my shipment was after 14 business days, and the said they would express ship it. They did not. I asked them to provide some kind of compensation for the wait. They never returned my email. Bottom line - it is not worth it to deal with such a company. They are not responsive, don't seem to care about their customers, are late on shipping and are not worth dealing with. Avoid this company at all costs.... Read more

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The morning after placing an order, I sent an email to cancel it. After not hearing back for several days, I sent another email. Several days later I called and was told my account would be credited that day. It never was. On my sixth interaction with this company, the individual I was on the phone with hung up on me, unapologetically explaining that he would not "deal with" me when I called back. I filed a complaint with the better business bureau and never heard back. It has been over a month and I have not received my product OR a refund.... Read more

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THE WORST CUSTOMER SERVICE!!!!!!!!!!! RUDE! RUDE! RUDE! I will never order from this site again! Poor communication skills or I should say NO communication skills. I've got part of my order with some items noted "backorder" no ETA given. Another item I got was not organic yet I was charged higher price for an organic item, so I called inquiring about them. The guy was short and said he will check the status and call me back. 10 hours later, no call so I made another phone call. Got the same guy, he said they can't get it. I started explaining... Read more

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