VitaGlo Complaints and Reviews

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Main address: 3990 New Court Ave. 13206 Syracuse NY
315-437-4542, 1-866-401-5402, 866-401-5402, 253-679-6807, SALES@VITAGLO.COM
  • 119 complaints
  • $5.7K claimed losses
  • $47 average
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  • Sep 16
  • Drug Stores and Drugs
  • Shower Gel Order
  • 7

This company is to be avoided at all costs. Just look at the string of complaints and that should convince you. It is obvious that they only want your money, apparently under dubious circumstances, and that "customer service" is not in their vocabulary. Seriously, Yahoo Stores should drop them. I placed a large order for some shower gel, and it never arrived. After around a month, I e-mailed them... Read more

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  • Sep 12
  • Drug Stores and Drugs
  • Texas City, Texas
  • Protein Powder
  • 8

I just tried to do business with vitaglo for the first time. I had over $100 in my order. I only have a PO Box for shipping. They would not ship that way. I was trying to communicate with them thorough email. They must not monitor the email very well. I emailed three times with no response. This was spread out over about three weeks. I finally called today to talk to some one in person. I... Read more

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  • Sep 04
  • Food Delivery
  • San Diego, California
  • Positive Experience
  • 9

"On 8/28/14 I ordered 4-2.7 lbs of Garden of Life Raw Meal Meal Replacement-Raw Cacao flavor. It is now 9/4/14, and I have ACTUALLY received exactly what I ordered. The only thing to complain about regarding my order is that 2 out of the 4 of the product's jars were dented so it was deformed looking. However, the safety seal was intact, the product's expiration date was 2 years from now so it's... Read more

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  • Sep 03
  • Food Stores
  • Terrible Customer Service
  • 6

products shipped had a strong musty, moldy smell. The owner told me (he doesn't know how that is possible). Did not care to help resolve the problem which I wanted a replacement or refund because the smell being that bad I was not eating the boxed cereal, nor did I feel comfortable using the protein shake because it smelled on the plastic container. He was adamant I was not allowed to send... Read more

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  • Aug 05
  • Drug Stores and Drugs
  • Order Refund
  • 50

The minute they get your order they tap your credit card. Then they waffle and waffle (others have commented on the "Michael") and keep the money as long as possible. Right now I do not know how long as Michael has told me twice that he has refunded the money to my Visa. So far he has not, according to my Visa customer service rep. Vita-Glo operates on "float" -- that is, they hoard cash,... Read more

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  • Jun 30
  • Drug Stores and Drugs
  • Perry, Oklahoma
  • Card Denial
  • 64

I tried to make an order and it wouldn't work so I called Vita-glo and a lady ran my card and told me it was denied. I called my card company and the block was lifted. I never called back and asked for anyone to run my card again. Instead I went with a different company. On Saturday I checked my card to see how much money I had on it so I could get gas and seen where Vita-glo ran my card... Read more

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  • Apr 23
  • Drug Stores and Drugs
  • Livingston, New Jersey
  • Prenatal Vitamins
  • 31

This company has got to have one of the worst customer services I have ever dealt with. I paid for the product, I never received the shipment. I have left numerous emails. I finally got a reply saying they would refund me the full purchase price. They still havent actually refunded me. I have since opened a dispute with PAYPAL. I will never order from this company again. I am so thankful that I... Read more

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  • Apr 01
  • Drug Stores and Drugs
  • Supplement Order
  • 53

Ordered supplements from this vendor. I waited for shipping confirmation for 2 weeks. I called the seller, some rude guy answered and said he will ship the same day. The order was only shipped 4 days later (per USPS). When it arrived only half of the order was there. The product that was sent was either poorly stored or contaminated. I contacted the seller requesting return label. He responded... Read more

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  • Feb 12
  • Drug Stores and Drugs
  • Product Delivery
  • 1
  • 1
  • 38

Was searching for favorable prices on 2 items and ordered from VG. 1 item was marked backordered on receipt in box with no indication when I ordered. I waited a few days e-mailed...nothing. Called, either put on hold or hung up on. Called back, rep offered refund...I said he send more of other item instead but first, how long for backorder? He had to check, would call me call. 2 days... Read more

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  • Dec 02, 2013
  • Drug Stores and Drugs
  • Bait And Switch
  • 23

They were very short with me and demanded more money. When I told them that this was not what we contracted as our agreement, they said they would cancel the order and hung up on me. Run from this company. They are using the old conman technique of bait and switch and they are very rude too. One star in each of the six categories is much too generous for this company. Nothing is worth dealing... Read more

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